Reference

What Our Legal Terms Mean for Your Account

Our legal terms set out exactly what you agree to when you open a sixes6 account, how we handle your data, and the conditions under which account access applies — depending on your location and local law.

Account Eligibility ConditionsPakistan Access Subject to Local LawJazzCash & Easypaisa Wallet TermsData Retention PolicyYour Rights to Request Changes
sixes6 What Our Legal Terms Mean for Your Account
LEGAL CONTACT

How to Reach Us on Legal Matters

If you have a question about our terms, want to request your data, or need to dispute a transaction record involving a JazzCash, Easypaisa, or Raast transfer, our support team handles these through the channels below. Legal and account queries are routed to the right desk when you use the subject line format we describe.

Team online

Email for Policy Queries

Send legal or data-related questions to our support email address. Use the subject line 'Legal Query' so your message reaches the policy desk without delay.

Live Chat Account Help

Open the chat window from any page on sixes6. For legal topics, type 'policy' or 'data request' at the start of your message so the agent routes it correctly.

Account Data Request Form

To request a copy of your account data or transaction history — including JazzCash and Easypaisa records — submit the data request form found inside your account settings panel.

ACCOUNT PROTECTION

How We Protect Your Account and Data

Our approach to data and account security is straightforward. We collect only what is needed to run your account, process payments through JazzCash, Easypaisa, and Raast, and respond to legal or regulatory requests. Nothing extra. Here is how each protection layer works in practice.

Data Handling

Personal data — name, contact details, wallet identifiers — is stored on encrypted servers. We do not sell or lease your data to third-party marketers under any circumstance.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your account preferences. Analytics cookies help us fix page issues. You can adjust cookie settings in your browser at any time.

Account Security Steps

Your account is protected by OTP verification on login and on withdrawal requests. If a login attempt comes from an unfamiliar device, an OTP is sent to your registered mobile number before access is granted.

Retention and Deletion

We keep account data while your account is open and for the legally required period after closure. To request deletion, submit a data removal request through account settings or the support email.

Common Questions About Our Legal Terms

These are the questions we get most often about account terms, data rights, and how our policies apply to Pakistan account holders.

Access and account use depend on whether local law in your area permits it. Our terms apply where access is lawful. We do not override local law and make no eligibility guarantee for specific regions.

Yes. Submit a data request through your account settings or contact our support team by email with 'Data Request' in the subject line. We log all wallet transfers, including Raast, against your account.

We retain account records for the legally required period after closure. The exact duration depends on applicable rules at the time. After that period, data is deleted or anonymised per our retention policy.

Reach us via the support email with 'Legal Query' in the subject line, or open a chat and type 'policy issue' to route your message to the right team. We aim to acknowledge within one business day.

We share only what the payment processor needs to verify and complete a transfer. We do not store your JazzCash or Easypaisa PIN. Account numbers are shared only in the encrypted handshake required to process a payment.

You can request deletion after your account is closed and the mandatory retention period has passed. Use the data removal form in account settings or email support with 'Deletion Request' as the subject.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.